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For the majority of people, gaming is an enjoyable leisure and entertainment activity. However, for some, gaming can have negative impacts. Through our Responsible Gaming guidelines and commitment to help you should you feel that you’ve lost control, Canbet Casino is dedicated to providing you with a socially responsible and positive gaming experience.
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| Gaming can be both fun and rewarding, but it is important play responsibly: |
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OVERVIEW |
OVERVIEW
For the majority of people, gambling is an enjoyable leisure and entertainment activity. However, for some, gambling can have negative impacts. As a result, Canbet has developed a policy, which sets out guidelines to govern the provision of its services in order to minimise the harm to consumers that may be adversely affected by gambling.
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WHAT IS RESPONSIBLE GAMBLING? |
WHAT IS RESPONSIBLE GAMBLING?
'Responsible Gambling' is a broad concept and involves the conduct of gambling in a manner whereby the potential for harm associated with gambling is minimised.
It respects the responsibility of individuals for their own actions, but also acknowledges a responsibility on the part of the service providers.
Responsible gambling has regard to the context in which gambling occurs, the inducements made to gamble, the way the gambling service operates and the integrity of the gambling operator.
The aim is to enable persons to make informed decisions about their participation in gambling and, if harm has occurred, to provide access to gambling help services.
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WHAT IS PROBLEM GAMBLING? |
WHAT IS PROBLEM GAMBLING?
Problem gambling exists when there is a lack of control over gambling, particularly the scope and frequency of gambling and the level of betting and the amount of leisure time devoted to gambling. The negative consequences of problem gambling may include:
- The gambler suffering excessive financial losses relative to the gambler’s means;
- Adverse personal affects on the gambler, his or her family and friends;
- Adverse affects on employers and work performance; and
- Other costs which are borne by the community.
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CUSTOMER CARE PRINCIPLES & RESPONSIBLE GAMBLING |
CUSTOMER CARE PRINCIPLES & RESPONSIBLE GAMBLING
Canbet practises consistency in care of customers and promoting responsible gambling practices.
For the vast majority of people, the attraction to test one’s judgement or luck does not create problems. Gambling generally should be a pleasurable form of entertainment.
The aim is to achieve a balanced approach in the provision of wagering services, taking account of the interests of the wagering public, ie customers, the Company and the community at large.
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RESPONSIBLE GAMBLING POLICY |
RESPONSIBLE GAMBLING POLICY
Millions of people each week enjoy the recreational and entertainment values inherent in being able to wager on racing and sporting events throughout the world as well as in wagering on casino and poker games. The involvement of the majority of these people is at a level appropriate to their financial circumstances. It is recognised, however, that a small number may have difficulty in controlling their wagering activities.
Canbet is committed to sharing with Governments and communities the responsibility of helping problem gamblers to identify their problem and seek assistance. One way the Company does this is to offer its customers the facility to exclude themselves from betting with Canbet, either temporarily or on a permanent basis.
Canbet aims to achieve the following outcomes:
- Minimise the extent of gambling related harm to individuals and the broader community;
- Enable customers to make informed decisions about their gambling practices;
- Enable people adversely affected by gambling to have access to timely and appropriate assistance and information;
- Promote a shared understanding between individuals, communities, the gambling industry and Government of responsible gambling practices and an understanding of their rights and responsibilities in relation to these practices;
- Ensuring the gambling industry provides safe and supportive environments for the delivery of gambling products and services.
Canbet employees are trained to provide the recreational and entertainment experience sought by its clients, whilst at the same time offering assistance to those who have difficulty in controlling their wagering activities. The Company has adopted strategies for the provision of information to ensure that customers can make informed decisions about their gambling. The Company actively provides referral services to gambling related support services and shares the community’s concerns for the harm caused in the lives of this minority group.
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MINORS |
MINORS
As a responsible operator, Canbet.com is committed to maintaining its first class public reputation by actively taking action to exclude minors from placing a wager at the Canbet.com website or over the telephone. Wagering with Canbet.com is designed to appeal to, and be used by persons who have attained the age of 18 years.
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WHERE TO GET HELP FOR GAMBLING PROBLEMS |
WHERE TO GET HELP FOR GAMBLING PROBLEMS
The following organisations may be able to assist:
Or alternatively you can contact the Member Services Manager through mail@canbet.com for other gambling support providers in your area.
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SELF-EXCLUSION |
SELF-EXCLUSION
Canbet staff are trained in responsible gambling and will encourage customers to take responsibility for their wagering activities.
Customers will be permitted to self-exclude from wagering on the telephone and the www.canbet.com website and Canbet Casino products.
The customer should contact the Member Services Manager at mail@canbet.com to obtain the necessary details.
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